Process Improvement | Difficult Situations

[That MI Guy Video] How to Deal with Difficult Situations

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We face difficult situations both in our personal and professional…
Efficiency with Checklists

5 Tips to Ensure a Smooth Underwriting Submission Process

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Your borrower found the perfect home. You’ve collected and…
Positive Mindset

[That MI Guy Video] Ditch This One Word to Create a More Positive Mindset

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Ah 2020 – a year we certainly won’t forget any time soon.…
Working remotely in the mortgage industry. Social media for loan officers.

Social Media for Loan Officers: Tips to Succeed

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You’ve likely heard of the importance of social media for loan…
DACA Borrowers

[Ask an RU] Underwriting Mortgages for DACA Borrowers

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Since the inception of the Deferred Action for Childhood Arrivals…
customer-centric culture

[That MI Guy Video] Improve First-Time Homebuyers’ Lending Experience with This One Tactic

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As a loan officer, creating a stellar lending experience for…
Key Homebuying Trends | First-time homebuyers

Addressing the Changing Needs of First-Time Homebuyers

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This post first appeared in The MReport. Today, first-time…
Ask an RU - Tip Income

[Ask an RU] Underwriting a Mortgage with Tip Income

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If you’ve ever worked in the service industry or know someone…
Two people discussing an appraisal report and underwriting process over a laptop.

How Has COVID-19 Impacted the Underwriting Process?

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This post originally appeared in The MReport. Over the last…
Working remotely in the mortgage industry. Social media for loan officers.

Lender Technology: Get Out of Your Technology Rut

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Do you feel like you’re living a Groundhog Day experience?…
customer-centric culture

The Cost of a Mortgage: Going Beyond the Lender Letter

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This article first appeared in Mortgage Orb. For lenders and…
Using Technology for a Better Borrower Experience

Lender Technology: Create a Better Borrower Experience Today for Better Results Tomorrow

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It’s the year 2025 and memories of 2020 are thankfully fading…