The one constant in the mortgage industry is change and change requires education and preparation throughout each organization. As players in the industry shift toward remote workers, flex hours and 24-hour work cycles, education and preparation become much more of a challenge. Mortgage customers require a wide range of assistance and have unique needs and […]
Author Archive for: MaryKay.Scully
About MaryKay Scully
As Genworth’s Director of Customer Education, MaryKay leads the development of our customer education curriculum. With 26 years experience at GE/Genworth, she has also served as an E-Business Development Manager, Director of Customer Education and Organizational Effectiveness, and as a Service Center Manager. Prior to Genworth, she held Loan Officer positions at various mortgage companies in the Mid-Atlantic states. MaryKay’s extensive and varied experience makes her a nationally sought after instructor and round table participant for topics as far reaching as Purchase Transaction Best Practices to HMDA.
MaryKay is a graduate of the National School of Banking and received an MBA in Business Administration/Management from Fairfield University in Fairfield, CT. She has held Series 7 and Series 63 (Uniform Securities Agent License). She is a Functional Black Belt in Six Sigma Quality and is a Certified Trainer in DiSC Behavioral Profiling.
Chairman of the Mortgage Bankers Association of New Jersey Women's Committee (2019)
Mortgage Professional America Elite Women Award in 2017 and 2018
Entries by MaryKay Scully
I recently came across an article on Realtor.com which discussed the main reasons mortgage applications are rejected and the embarrassment an applicant goes through upon receiving that rejection. Using four of the five reasons cited in the article, I want to discuss some applicant fears and obstacles you may encounter while processing and underwriting a […]
GET IN TOUCH
- Do You Need to Reevaluate How You Think About First-Time Homebuyers? November 14, 2019
- Solving Inventory Challenges with Construction Loans November 7, 2019
- What Are the Opportunities in a Refinance Market? October 31, 2019